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  1. Jira Service Management Cloud
  2. JSDCLOUD-8800

Ability to add approval for "Share with Customer"

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Currently, when user clicks "Share with Customer", the comment will be immediately updated.
      To prevent internal information being accidentally shared, it will be great if we have the ability to approve the comment before it will be shared.

            Unassigned Unassigned
            ahirama Ai Hirama
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