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  1. Jira Service Management Cloud
  2. JSDCLOUD-8782

Request Type and Request Language dropdown menu only load english text even though translations are available

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    Description

      Issue Summary

      Translation are not loaded for request type and request language field even though they are available

      Steps to Reproduce

      1. In a service desk project, add more than one languages and enable them
      2. Change your profile to one of the enabled languages
      3. Raise a request from the portal using out of box request types
      4. Open the issue from new issue view and check request type and request language fields.

      Expected Results

      When user click on the field, dropdown menu should show translated request type/request languages as translations are available for out of box request types

      Actual Results

      The field will only show translated text when the field is in view mode, the dropdown will load english text only

      Workaround

      there is no workaround

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            Unassigned Unassigned
            yqin Yuting Qin
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            Dates

              Created:
              Updated:
              Resolved: