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Suggestion
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Resolution: Unresolved
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None
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266
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Problem Definition
When click "Create Subtask" button, user only able to key in the "Summary" of the subtask from the "inline" update.
Suggested Solution
In "New Issue View" , when click "Create Subtask" button , it will pop up subtask screen for users to fill in the information.
Why this is important
It makes the user experience better for user to create subtask.
Workaround
- Users can either click on the sub-task to access it directly and then edit it accordingly or;
- Users can disable the "New Jira issue view" for now, by:
- Clicking the profile icon, on the bottom of the left sidebar, then Settings under "JIRA";
- On the "Jira Labs" section, clicking to disable the New Jira issue view.
- Jira Administrator can add a Workflow Validator in the Creation Transition defining the Summary field as required:
- Here is a Screen Recording further detailing the configuration to achieve it: Setting Summary as Required to forcedly Open Pop-up upon Subtask Creation
- This behavior can also be achieved by defining other fields as required for Sub-tasks, however, when using the Summary field - which is already mandatory by system default - this will avoid having additional fields as required.
Note: This workaround doesn't apply to next-gen projects.
- relates to
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JRACLOUD-72380 Provide a way for users to pop open the full Create Sub-task form from the New Issue View
- Closed