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  1. Jira Service Management Cloud
  2. JSDCLOUD-8756

Approve/decline requests shown in a Filter Result gadget doesn't Approve/Decline the request

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    Description

      Issue Summary

      Approve/decline requests shown in a Filter Result gadget doesn't Approve/Decline the request.

      Steps to Reproduce

      1. Create a workflow, which includes a Status for Approval
      2. Create a dashboard with Filter request gadget.
      3. Create an issue
      • Observe that the issue is listed in the Dashboard ( Filter request gadget )
      • Click on the three dots on the right-hand side of the issue
      • If you are approver, you will be presented with a lot of options, including approve, Decline
      • Click on approve, observe that no action is being taken
      • Click on Decline and no action is taken again.
      • Clicking on other options transitions, assign to me, add a comment, etc works well.

      Manually accessing the issue and approving/ declining the issue works.

      Expected Results

      The request should be approved or Declined accordingly.

      Actual Results

      Nothing happens. No action is taken.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

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              a620038e6229 Jehan Gonsalkorale
              ssuvarna@atlassian.com Shwetha Suvarna
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              Dates

                Created:
                Updated:
                Resolved: