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  1. Jira Service Management Cloud
  2. JSDCLOUD-8752

Creating a table in the request description adds an extra column to the table when seen in the Customer Portal

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    Description

      Issue Summary

      Using the old issue view, adding a table to a request description will add an extra column to the table when seeing the request in the Customer Portal.

      Steps to Reproduce

      1. Using the old issue view, add a table to the request description
      2. Open the request in the customer portal

      Expected Results

      The table is shown with the expected number of columns

      Actual Results

      The table has an extra column shown.

      Workaround

      Use the new issue view to create tables in the request description.

      Adding the table as a comment to the request instead of in the request description.

      Using the new issue view, you can also remove the empty column from the existing requests to have the tables shown correctly in the portal.

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              Unassigned Unassigned
              skleist@atlassian.com Simon K
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              Dates

                Created:
                Updated:
                Resolved: