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  1. Jira Service Management Cloud
  2. JSDCLOUD-8737

Browse Knowledge Base articles from Portal

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      I would like my customers to be able to browse (not search only) for my knowledge base articles from my service desk portal.

      I want to display a list of my knowledge base articles from my portal, so they are visibly displayed rather than my customers needing to perform a search to surface my knowledgebase content.

              6cf75f652d57 Joseph (Inactive)
              gduvall Grant DuVall (Inactive)
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