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  1. Jira Service Management Cloud
  2. JSDCLOUD-8717

Vendor queues not loading on direct page load

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Details

    • Bug
    • Resolution: Unresolved
    • Low
    • Queues
    • None

    Description

      Issue Summary

      Currently when users go back to third party plugin queue from JIRA Issue , the page will not load.

      Steps to Reproduce

      1. View "Vendor queues" page under project A so that it's remembered as the last viewed page.
      2. Go to Issue Navigator and view a request coming from project A.
      3. Click on the project link (displayed next to issue key in the new issue view).

      Expected Results

      It will redirected to the queue and successfully load it.

      Actual Results

      We're being redirected to project A but the page doesn't load

      Workaround

      The workaround is to navigate to the add-on queue via the sidebar navigation, or removing the /jira/servicedesk prefix

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            Unassigned Unassigned
            nroslan Atiqah Roslan
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            4 Vote for this issue
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            Dates

              Created:
              Updated: