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  1. Jira Service Management Cloud
  2. JSDCLOUD-8672

When creating a new project, customer permissions are set to "Anyone"

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      Issue Summary

      When creating a next-gen or a classic project on a standard plan, the customer permissions are set to "Customers my team adds to the project" (open or private), but on a Free plan or Evaluation, even selecting the project as private, it will set the permission to "Anyone with an account".

      Steps to Reproduce

      1. On a Cloud Free site/Evaluation site, create a Service Desk project.

      Expected Results

      Only who created the project will have permission and the customer permissions are set to "Customers my team adds to the project".

      Actual Results

      After the project is created, if we go to the customer's page, all users and customers will be listed and they can access the project through the portal normally.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              adaluz Angélica Luz
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                Created:
                Updated:
                Resolved: