Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-8654

As a Zapier user, I want to set the Priority field when creating a request

XMLWordPrintable

    • 2
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      User story

      As a Zapier user, I want to set the Priority field when using the action to create a request in my Zap.

      Possible solutions

      Add support for the Priority field to be set in the "Create Request" action in the Jira Service Desk Zapier app.

      Currently the only supported fields are:

      • String/text
      • Single select
      • Multi select
      • Checkbox
      • Radio button

      Impact

      Currently if a user tries to create a request with a required priority field, the field isn't displayed at all and the request inevitably fails with a 400 Bad Request HTTP response code.

            Unassigned Unassigned
            aolrich Andrea
            Votes:
            12 Vote for this issue
            Watchers:
            14 Start watching this issue

              Created:
              Updated: