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  1. Jira Service Management Cloud
  2. JSDCLOUD-8654

As a Zapier user, I want to set the Priority field when creating a request

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      User story

      As a Zapier user, I want to set the Priority field when using the action to create a request in my Zap.

      Possible solutions

      Add support for the Priority field to be set in the "Create Request" action in the Jira Service Desk Zapier app.

      Currently the only supported fields are:

      • String/text
      • Single select
      • Multi select
      • Checkbox
      • Radio button

      Impact

      Currently if a user tries to create a request with a required priority field, the field isn't displayed at all and the request inevitably fails with a 400 Bad Request HTTP response code.

            [JSDCLOUD-8654] As a Zapier user, I want to set the Priority field when creating a request

            Jessica Nelson added a comment -

            +1

            Jessica Nelson added a comment - +1

            Xue Nis Yeoh added a comment -

            +1 for this!

            Xue Nis Yeoh added a comment - +1 for this!

            Darius Coveney added a comment -

            +1

            Darius Coveney added a comment - +1

            Boris Pocatko added a comment -

            +1

            Boris Pocatko added a comment - +1

            Renee Blij added a comment -

            +1 on this!

            Renee Blij added a comment - +1 on this!

            Yatish Madhav added a comment -

            +1 for this and label and date and reporter and date fields please. Thank you

            Yatish Madhav added a comment - +1 for this and label and date and reporter and date fields please. Thank you

            Ebimi Egbedi added a comment -

            Any updates on getting due date and reporter fields? I also want to add attachment field to this request as well.

            Ebimi Egbedi added a comment - Any updates on getting due date and reporter fields? I also want to add attachment field to this request as well.

            Christoph Winkler added a comment -

            and the component field

            Christoph Winkler added a comment - and the component field

            Kenyon Sparks added a comment - - edited

            Hey there, Kenyon from Zapier Support  We've had a request for the 'Reporter' & 'Assignee' fields as well. Thanks!

            Kenyon Sparks added a comment - - edited Hey there, Kenyon from Zapier Support   We've had a request for the 'Reporter' & 'Assignee' fields as well. Thanks!

            Andrea added a comment -

            There's also been a request for the Due Date field

            Andrea added a comment - There's also been a request for the Due Date field

              Unassigned Unassigned
              aolrich Andrea
              Votes:
              12 Vote for this issue
              Watchers:
              14 Start watching this issue

                Created:
                Updated: