Summary

When performing the "Move" action from one issue type to another, the "Request Type" value stays the same, in reality when such a change is done, it should show "None".

Steps to Reproduce

1. Create a Service Desk ticket with a request type value
   
2. In the new issue view, Move to another issue type with a different request type value

Expected Results

The request type value is empty.

Actual Results

The request type value has the same value as the previous issue type which is incorrect. If you change to "Old Issue View", it will show "No Match" for the request type, which is the expected outcome.

Effect

From the customer point of view, it is still visible and accessible despite having the wrong request type value. So the customer communication is still valid.

Workaround:

Switch to old issue view to key in the value in the "Request Type" field.