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Bug
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Resolution: Timed out
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Low
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1
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Severity 3 - Minor
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Issue Summary
Moving an issue from a project to another project means customers in the portal cannot comment on the issue until its request type is fixed
Steps to Reproduce
- Go into agent view and move an issue to a classic project
- User comments on the issue on the portal
- They get an error when commenting
Expected Results
The customer should be able to comment in the portal.
Actual Results
They cannot comment.
Workaround
Add a type to the issue and the customer can now comment in the portal.
- duplicates
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JSDCLOUD-1835 Update request type upon issue type change.
- Closed