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  1. Jira Service Management Cloud
  2. JSDCLOUD-8556

Ability to extend asset limit beyond 10000 when using Assets Platform API

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      Problem Definition

      Currently, assets item are limited to 10000 items from JIRA end when using the Assets Platform API. There's no options to increase the value.

      Suggested Solution

      Provide options to increase the limit

      Why this is important

      Some organization has more than 10000 items at their end.

      Workaround

      Even if not ideal, there is an option to bucket the assets into multiple different asset types.
      The 10000 items limit applies to the GET /rest/assetapi/asset REST API endpoint (documented here: https://developer.atlassian.com/cloud/assetsapi/rest/api-group-assets/#api-asset-get), so when filtering by asset types it is possible to have 10000 assets per asset type.

            [JSDCLOUD-8556] Ability to extend asset limit beyond 10000 when using Assets Platform API

            Derek White added a comment - - edited

            This is going to affect many current Enterprise implementations.

            https://community.atlassian.com/t5/Jira-Service-Management-articles/Chart-Topping-Hits-All-Product-Announcements-from-High-Velocity/ba-p/2210568

            20K agents and 3M assets. In 2023, we’re looking to expand the upper limits of both agent and asset counts. Support for 10K agents is entering early access in the coming months.

            We need more information, dates, etc. We have customers that need to know this information or else they will not choose Atlassian products. "Something" coming "sometime" isn't good enough!

            Derek White added a comment - - edited This is going to affect many current Enterprise implementations. https://community.atlassian.com/t5/Jira-Service-Management-articles/Chart-Topping-Hits-All-Product-Announcements-from-High-Velocity/ba-p/2210568 20K agents and 3M assets . In 2023, we’re looking to expand the upper limits of both agent and asset counts. Support for 10K agents is entering early access in the coming months. We need more information, dates, etc. We have customers that need to know this information or else they will not choose Atlassian products. "Something" coming "sometime" isn't good enough!

            Caroline Bartle added a comment -

            Thank you for your feedback and interest in this feature request.

            We've reviewed this item and have decided not to consider it for future development.

            Caroline Bartle added a comment - Thank you for your feedback and interest in this feature request. We've reviewed this item and have decided not to consider it for future development.

              Unassigned Unassigned
              nroslan Atiqah Roslan
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                Created:
                Updated: