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Type:
Bug
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Resolution: Timed out
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Priority:
Low
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Component/s: Customer Portal - Help Center
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1
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Severity 3 - Minor
Summary
Help Center fallback background flickering
Steps to Reproduce
- Click on Jira Icon(top left corner) > Jira settings > Products > Jira Service Desk > Configuration
- In the Help Center section, click View and customize.
- Set a background image.
Expected Results
Once the help center page is loaded we should see the background.
Actual Results
Before the image is fully loaded the background color is shown.
Notes
The issue can be noticed on the following gif.

Workaround
No workaround available at this time.
- relates to
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JSDCLOUD-14829 Dark blue background should not be shown while banner background AND banner image are not fully loaded
- Gathering Interest