Open Service Desk project's customer page can be slow to load

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    • 4
    • Severity 3 - Minor

      Summary

      Open Service Desk project's customer page can be slow to load

      Steps to Reproduce

      1. Allow the global service desk configuration to allow users to be able to sign-up to the help center
      2. Create a service desk project with customer permission set to Anyone can send a request
      3. If the instance now has multiple customers, navigate to the Project > Customer page
      4. Go through the first 3-4 pages of customers page

      Expected Results

      The Customers page loads within a few seconds and going to next pages should not take a lot of time

      Actual Results

      The customer page is slow to load. Once the customer page loads, it takes additional time for customers to actually appear on the customer page. The same behavior happens when you click on the next page.

      Workaround

      Once the customer page loads, Instead of going through the next Customer pages looking for a customer, we can search for the customer using the search button

            Assignee:
            Vu 🎧
            Reporter:
            Swati Kahol (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: