Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-12370

Ability to inherit priority from SD when creating a ticket using automation

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • None
    • 2
    • 0

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Currently, when we create an issue using Automation on Service Desk, we need to select a priority for this ticket. It would be great if it had a checkbox to use the same priority as the original ticket.

              36bd3fea80e3 Makarand Gomashe
              adaluz Angélica Luz
              Votes:
              8 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated: