Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-12370

Ability to inherit priority from SD when creating a ticket using automation

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Unresolved
    • None
    • None
    • 1

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Currently, when we create an issue using Automation on Service Desk, we need to select a priority for this ticket. It would be great if it had a checkbox to use the same priority as the original ticket.

      Attachments

        Activity

          People

            36bd3fea80e3 Makarand Gomashe
            adaluz Angélica Luz
            Votes:
            8 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

              Created:
              Updated: