Ability to inherit priority from SD when creating a ticket using automation

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    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: None
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    • 2
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      Currently, when we create an issue using Automation on Service Desk, we need to select a priority for this ticket. It would be great if it had a checkbox to use the same priority as the original ticket.

              Assignee:
              Makarand Gomashe
              Reporter:
              Angélica Luz
              Votes:
              8 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated: