Ability to inherit priority from SD when creating a ticket using automation

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    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: None
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    • 2
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      Currently, when we create an issue using Automation on Service Desk, we need to select a priority for this ticket. It would be great if it had a checkbox to use the same priority as the original ticket.

            Assignee:
            Makarand Gomashe
            Reporter:
            Angélica Luz
            Votes:
            8 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated: