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  1. Jira Service Management Cloud
  2. JSDCLOUD-8432

Atlassian Account - Help Center doesn't show my avatar correctly when visibility set to Organisation

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    Description

      Summary

      Logged  in as an Atlassian account and with profile visibility set to organisation. When viewing any page in the Help Center except for profile my avatar is not displayed correctly. It shows my initials instead.

      Environment

      Atlassian Cloud

      Steps to Reproduce

      Reproduced on https://sd-flux-capacitors.atlassian.net/servicedesk/customer/portals

      1. Login as an Atlassian Account
      2. Ensure your profile has an avatar configured and also who can see your profile photo set to Organisation (Profile -> Manage Your Account  -> Wait 5 minutes)
      3. Reload any page except for profile page and you will see your initials in the top right instead of your avatar.

      Expected Results

      User is able to see their configured avatar.

      Actual Results

      User is sees their initials where avatar should be

      Workaround

      None

      Attachments

        Activity

          People

            aavila Agus
            ckohler@atlassian.com kohlerfc
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            Dates

              Created:
              Updated:
              Resolved: