[next-gen-only] Request type description / instructions not showing on the JSD Cloud Next Gen service desks

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    • Severity 2 - Major

      In JSD Cloud next-gen projects, two fields can be configured on a request type:

      • Portal description
      • Portal instructions

      Currently, they do not show up in the help center for those next-gen projects:
      Settings:

      Help center:

      We will be looking into this bug with high priority starting tomorrow Wed 21st (Sydney time) and provide with updates on resolution.

        1. ng-settings.png
          ng-settings.png
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        2. screenshot-1.png
          screenshot-1.png
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            Assignee:
            Radu
            Reporter:
            Clement Capiaux (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: