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  1. Jira Service Management Cloud
  2. JSDCLOUD-8376

[next-gen-only] Request type description / instructions not showing on the JSD Cloud Next Gen service desks

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    Description

      In JSD Cloud next-gen projects, two fields can be configured on a request type:

      • Portal description
      • Portal instructions

      Currently, they do not show up in the help center for those next-gen projects:
      Settings:

      Help center:

      We will be looking into this bug with high priority starting tomorrow Wed 21st (Sydney time) and provide with updates on resolution.

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              rapostoleanu Radu
              ccapiaux Clement Capiaux (Inactive)
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