Problem:

The search functionality in the knowledge base section of Jira service desk projects has the following limitations:

• The search results are limited to 25 results max
• Search results are ranked based on which articles have been recently modified

Suggested solutions:

• Provide more than 25 search results to be displayed on the search page or multiple pages of search results.
• Allow extra filtering and sorting options for the knowledge base search results. eg title, author, last modified, tags etc 
• Let the search engine similar to what we have on Confluence, in order to improve the results of our search