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  1. Jira Service Management Cloud
  2. JSDCLOUD-8345

Incomplete Portal translation

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    Description

      Incomplete Portal translation

      Fields like Raise this request on behalf of, What can we help you with? are not translated to the default project Language set on the project.

      Steps to replicate:

      • Go to the Project Settings of the JSD project
      • Language Support
      • Select a Language other than English as the Default Language.
      • Access the Customer Portal for the project.
      • Try creating the issue
      • Observe that most of the fields are not translated.

      Expected result

      The fields like Raise this request on behalf of, What can we help you with? are also translated.

      Current result

      The fields like Raise this request on behalf of, What can we help you with? are not translated.

      Workaround

      Ask the user to set the user's preferred language to the required Language.
      This will translate the whole Portal accordingly.

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              1ab5c04f5468 Sandeep Mahapatra
              ssuvarna@atlassian.com Shwetha Suvarna
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              Dates

                Created:
                Updated: