Problem Statement

      Unable to customize the Priority list field for Jira Service Desk Next Gen

      Suggestion

      Allow modification of the priorities list

            [JSDCLOUD-8318] Ability to modify the Priority list on Jira Service Desk Next Gen

            Matthew Hunter made changes -
            Resolution New: Won't Fix [ 2 ]
            Status Original: Open [ 1 ] New: Closed [ 6 ]
            Matthew Hunter made changes -
            Labels New: timeout-suggestion-bulk-close

            Atlassian Update - September 22, 2022

            Hi everyone,

            Thank you for bringing this suggestion to our attention.

            As explained in our new feature policy, there are many factors that influence our product roadmaps and determine the features we implement. When making decisions about what to prioritize and work on, we combine your feedback and suggestions with insights from our support teams, product analytics, research findings, and more. This information, combined with our medium- and long-term product and platform vision, determines what we implement and its priority order.

            Unfortunately, as a result of inactivity (no votes or comments for an extended period of time), this suggestion didn’t make it to the roadmap and we are closing it.

            While this issue has been closed, our Product Managers continue to look at requests in https://jira.atlassian.com as they develop their roadmap, including closed ones. In addition, if you feel like this suggestion is still important to your team please let us know by commenting on this ticket.

            Thank you again for providing valuable feedback to our team!

            Matthew Hunter added a comment - Atlassian Update - September 22, 2022 Hi everyone, Thank you for bringing this suggestion to our attention. As explained in our new feature policy , there are many factors that influence our product roadmaps and determine the features we implement. When making decisions about what to prioritize and work on, we combine your feedback and suggestions with insights from our support teams, product analytics, research findings, and more. This information, combined with our medium- and long-term product and platform vision, determines what we implement and its priority order. Unfortunately, as a result of inactivity (no votes or comments for an extended period of time), this suggestion didn’t make it to the roadmap and we are closing it. While this issue has been closed, our Product Managers continue to look at requests in https://jira.atlassian.com as they develop their roadmap, including closed ones. In addition, if you feel like this suggestion is still important to your team please let us know by commenting on this ticket. Thank you again for providing valuable feedback to our team!
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP - Restricted [ 3337731 ] New: JAC Sub-task Workflow [ 3446493 ]
            Dylan made changes -
            Parent New: JSDCLOUD-8317 [ 1291680 ]
            Workflow Original: JSD Suggestion Workflow - TEMP [ 3328867 ] New: JSD Suggestion Workflow - TEMP - Restricted [ 3337731 ]
            Issue Type Original: Suggestion [ 10000 ] New: Sub-task [ 6 ]
            Dylan made changes -
            Component/s New: Next-gen [ 55890 ]
            Component/s Original: next-gen [ 53793 ]
            Key Original: JSWCLOUD-18063 New: JSDCLOUD-8318
            Workflow Original: JIRA PM Feature Request Workflow v2 - TEMP [ 3328866 ] New: JSD Suggestion Workflow - TEMP [ 3328867 ]
            Project Original: JIRA Software Cloud [ 18511 ] New: Jira Service Desk Cloud [ 18512 ]
            Dylan made changes -
            Parent Original: JSWCLOUD-17392 [ 1094115 ]
            Workflow Original: GreenHopper Kanban Workflow 20141014 - Restricted [ 3316915 ] New: JIRA PM Feature Request Workflow v2 - TEMP [ 3328866 ]
            Issue Type Original: Sub-task [ 6 ] New: Suggestion [ 10000 ]
            Priority Original: Low [ 4 ]
            Syauqi (Inactive) made changes -
            Description New: h3. Problem Statement
            Unable to customize the Priority list field for Jira Service Desk Next Gen

            h3. Suggestion
            Allow modification of the priorities list
            Syauqi (Inactive) made changes -
            Environment Original: h3. Problem Statement
            Unable to customize the Priority list field for Jira Service Desk Next Gen
            Syauqi (Inactive) created issue -

              Unassigned Unassigned
              ashohaimi Syauqi (Inactive)
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                Created:
                Updated:
                Resolved: