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  1. Jira Service Management Cloud
  2. JSDCLOUD-8277

Incorrect redirect(routing) at the customer portal

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      Summary

      Incorrect redirect(routing) at the customer portal

      Steps to Reproduce

      1. Logging at customer portal with a portal only account
      2. Access the link from the Jira ticket like: 
        instaceURL/browse/TEST-123

      Expected Results

      Customer is redirected to access the ticket within the customer portal.

      Actual Results

      User is redirected to the Help Center instead.

      Workaround

      No workaround available at this time.

              kziajka kazet
              tbehm@atlassian.com Thiago Behm.
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                Created:
                Updated:
                Resolved: