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  1. Jira Service Management Cloud
  2. JSDCLOUD-8255

Allow more than 366 days (one year) custom date range for JIRA Service Desk report

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    • Suggestion
    • Resolution: Fixed
    • Reports
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    Description

      Problem Definition

      Currently , for JIRA Service Desk report custom date range , the minimum date user can choose for "from date" is 366 days before user's current date. The maximum date user can select for "to date" is user's current date. The minimum date and maximum dates are calculated base on user profile time zone, not browser timezone.

      It's limited and it's best if admin can increase the range to more than a year.

      Suggested Solution

      Increase the date range to more than a year.

      Why this is important

      Admin need to get statistic from report for more than a year. The current date range is limited.

      Workaround

      (Optional)

      Update - 24th November 2020

      This is being closed as it is a duplicate ticket.

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              Unassigned Unassigned
              nroslan Atiqah Roslan
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                Created:
                Updated:
                Resolved: