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  1. Jira Service Management Cloud
  2. JSDCLOUD-8249

Attachments break when editing the description in the new Jira issue view.

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      Description

      Issue Summary

      Attachments may break when editing them via the description field in the new Jira issue view.

      Steps to Reproduce

      • Send an email request to the portal with 2 images and a file.

      • Open the resulting Jira issue. Notice that the attachments are shown in both the comment and description section

      • Edit the description section and remove one of the images and save.
      • Check the comment section.

      Expected Results

      The comment section should reflect the remaining attachments and should still load properly.

      Actual Results

      An incorrect reference to the deleted attachment remains and some other attachments will fail to load.

      Workaround

      • Open the issue in the old view and remove the reference to the broken links.

        Attachments

        1. bug.png
          bug.png
          297 kB
        2. email.png
          email.png
          455 kB
        3. issue.png
          issue.png
          396 kB

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              Assignee:
              Unassigned Unassigned
              Reporter:
              rmacalinao Ramon Macalinao
              Votes:
              6 Vote for this issue
              Watchers:
              13 Start watching this issue

                Dates

                Created:
                Updated: