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  1. Jira Service Management Cloud
  2. JSDCLOUD-8156

Include button to create sub-task in the new issue view

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    • Suggestion
    • Resolution: Duplicate
    • Issue View

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    Description

      Update 24 October 2019

      The "create sub-tasks" buttons are now available in the new issue view for Jira Service Desk projects.

      Problem Definition

      The new issue view in Jira Software includes the a button to create a sub-task and the old issue view for Jira Service Desk includes the Create sub-task option in the ellipses menu.

      Neither of these are available in the new issue view in Jira Service Desk.

      Current Jira Software (new issue view):

      Current Jira Service Desk (old issue view):

      Suggested Solution

      Include the create sub-task button in the Jira Service Desk new issue view.

      Workaround

      Switch to the old issue view to access the Create sub-task option in the ellipses menu

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          is duplicated by

          Sub-task - The sub-task of the issue JRACLOUD-72135 Add "create sub-task" button on Jira Service Desk New Issue View

          • Closed

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              Unassigned Unassigned
              nwolfgang Battlebeard (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: