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Sub-task
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Resolution: Fixed
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None
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None
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Problem Definition
Unable to configure Time Tracking for the Next-Gen Service Desk Project.
Suggested Solution
The feature should be included in the Next-Gen Projects.
Why this is important
Agents need to track their worklog using time tracking feature.
[JSDCLOUD-8141] Time Tracking for Next-Gen JIRA Service Desk projects
Workflow | Original: JSD Suggestion Workflow - TEMP - Restricted [ 3337729 ] | New: JAC Sub-task Workflow [ 3446570 ] |
Resolution | New: Fixed [ 1 ] | |
Status | Original: Open [ 1 ] | New: Closed [ 6 ] |
Parent | New: JSDCLOUD-8317 [ 1291680 ] | |
Workflow | Original: JSD Suggestion Workflow - TEMP [ 3201741 ] | New: JSD Suggestion Workflow - TEMP - Restricted [ 3337729 ] |
Issue Type | Original: Suggestion [ 10000 ] | New: Sub-task [ 6 ] |
Description |
Original:
Problem Definition
Unable to configure Time Tracking for the Next-Gen Service Desk Project. Suggested Solution The feature should be included in the Next-Gen Projects. Why this is important Agents need to track their worklog using time tracking feature. |
New:
*Problem Definition*
Unable to configure Time Tracking for the Next-Gen Service Desk Project. *Suggested Solution* The feature should be included in the Next-Gen Projects. *Why this is important* Agents need to track their worklog using time tracking feature. |