• Icon: Sub-task Sub-task
    • Resolution: Fixed
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    • Next-gen
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      Problem Definition

      Unable to configure Time Tracking for the Next-Gen Service Desk Project.

      Suggested Solution

      The feature should be included in the Next-Gen Projects.

      Why this is important

      Agents need to track their worklog using time tracking feature.

            [JSDCLOUD-8141] Time Tracking for Next-Gen JIRA Service Desk projects

            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP - Restricted [ 3337729 ] New: JAC Sub-task Workflow [ 3446570 ]
            Christophe (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Open [ 1 ] New: Closed [ 6 ]
            Dylan made changes -
            Parent New: JSDCLOUD-8317 [ 1291680 ]
            Workflow Original: JSD Suggestion Workflow - TEMP [ 3201741 ] New: JSD Suggestion Workflow - TEMP - Restricted [ 3337729 ]
            Issue Type Original: Suggestion [ 10000 ] New: Sub-task [ 6 ]
            Atiqah Roslan made changes -
            Description Original: Problem Definition

            Unable to configure Time Tracking for the Next-Gen Service Desk Project.

            Suggested Solution

            The feature should be included in the Next-Gen Projects.

            Why this is important

            Agents need to track their worklog using time tracking feature.
            New: *Problem Definition*

            Unable to configure Time Tracking for the Next-Gen Service Desk Project.

            *Suggested Solution*

            The feature should be included in the Next-Gen Projects.

            *Why this is important*

            Agents need to track their worklog using time tracking feature.
            Atiqah Roslan created issue -

              Unassigned Unassigned
              nroslan Atiqah Roslan
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                Created:
                Updated:
                Resolved: