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  1. Jira Service Management Cloud
  2. JSDCLOUD-8121

Create a Jira Filter Macro that Displays Service Desk Tickets on Confluence

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    Description

      As a Project Lead for my company, I want to be able to add a Jira SD Macro to some of the pages within the Confluence space I created for my customer to provide them with status on existing tickets, and allow them to see the tickets that are rendered there to point to Service Desk tickets when my client does not have "Browse" permissions to view the project in its internal view.

      Currently, the existing Jira filter can't even be used if my customers don't have Browse permissions, but even if they could it would only point to the internal tickets view, which I don't want my external clients to have access to. Otherwise, they'll be able to see Internal comments as well.

      This feature request is for Atlassian to create a Service Desk Macro that can be utilized within Confluence that actually points to SD tickets (SD portal view of the ticket).

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            6cf75f652d57 Joseph
            9098d74f51a3 Ricardo Gomes
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