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  1. Jira Service Management Cloud
  2. JSDCLOUD-8095

Portal: Customize layout of issue view

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      Problem Definition

      • Currently there aren't any options for Jira Service Desk(JSD) admins. to customize the layout of the issue view that customers see in the portal

      Suggested Solution

      • In the new Jira issue view, it's possible to change the layout and what fields are displayed in the issue view - the same thing can be implemented for the portal

      Why this is important

      • Allows admins more flexibility as to how they would like information to be delivered/viewed by their customers

      Workaround

      • No known workarounds

            Unassigned Unassigned
            dnguyen4 Derrick Nguyen
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              Created:
              Updated:
              Resolved: