JSD Automation rules are not sending push notifications to customers

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    • Type: Bug
    • Resolution: Cannot Reproduce
    • Priority: Medium
    • Component/s: Automation
    • None
    • Severity 2 - Major

      Customers are setting up automation rules that when they happen it does not trigger a push notification.
      For example if an automation rule sets the assignee of a JSD ticket and if that user has the mobile app then he/she will not receive a push.

              Assignee:
              Yuting Qin (Inactive)
              Reporter:
              Carlos Khatchikian
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                Created:
                Updated:
                Resolved: