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  1. Jira Service Management Cloud
  2. JSDCLOUD-8002

Allow conditional "Request resolved" notification

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Problem Definition

      The "Request resolved" notification is sent to all requests which are resolved with a valid resolution value. In some cases, the notification is not required to allow notifications not sent for requests which are Cancelled, for example.

      Suggested Solution

      Allow conditional "Request resolved" notification

              Unassigned Unassigned
              nmohdkhalid Nabil
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                Created:
                Updated: