Adding comment with jsdPublic set to false does not hide comment in Service Desk projects

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    • 1
    • Severity 2 - Major

      Summary

      Add new comment to a service desk issue:

      REST API v2:

      {
      	"body": "Anne this is commentt",
      	"jsdPublic": false
      }
      

      V3:

      {
          "body": ""{
              "type": "doc",
          "version": 1,
          "content": [
            {
              "type": "paragraph",
              "content": [
                {
                  "text": "Anne this is comment",
                  "type": "text"
                }
              ]
            }
          ]"",
          "jsdPublic": false
          }
      }
      

      does not hide the comment:

      Workaround

      Use JSD Create request comment REST API: https://developer.atlassian.com/cloud/jira/service-desk/rest/#api-rest-servicedeskapi-request-issueIdOrKey-comment-post.

        1. Snip20190311_10.png
          190 kB
          Anne Calantog
        2. Snip20190311_11.png
          307 kB
          Anne Calantog

            Assignee:
            Unassigned
            Reporter:
            Anne Calantog
            Votes:
            5 Vote for this issue
            Watchers:
            12 Start watching this issue

              Created:
              Updated:
              Resolved: