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Type:
Suggestion
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Resolution: Timed out
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Component/s: Customer Portal - Help Center
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0
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1
Hi Everyone,
Thank you for previously raising this feature request and bringing it to our attention.
Within our company roadmap and work capacity, we try to address or review each feature request but admit that not each one will be implemented. To continue the culture of being honest and open, we are closing this ticket to focus on our upcoming roadmap for all Jira Service Management Cloud users. You can visit Atlassian Cloud Roadmap to learn more about what was recently released and the upcoming roadmap.
Thank you again for providing valuable feedback to our team!
Best regards,
Charles Trilha
Problem
When adding the labels field to the request type of a public portal, the field is not shown on the portal when trying to create a ticket anonymously.
Suggested Resolution
Make the labels field available when accessing the portal anonymously.
- relates to
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- Gathering Interest