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  1. Automation for Cloud
  2. AUTO-541

Allow sub-tasks to be created via JSD automation

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      Many Service Desk environments often handle a variety of Asset/HR request via Service Desk. There is a lot of tedium in micromanaging these task.

      Suggested Solution

      It would be great to have Automation in conjunction with the Approval process stream line the approval process. Similar to the functionality in JIRA Checklist. That allows a checklist of subtask to be managed by the agents/managers and update the parent task to notify the customer.

              36bd3fea80e3 Makarand Gomashe
              esantos@atlassian.com Eduardo Santos (Inactive)
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