Removing all request type from a project still shows the "Contact us about"

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    • 1
    • Severity 3 - Minor

      Issue Summary

      The "Contact us about" option is displayed even when there are no request types configured to the project.

      Steps to Reproduce

      1. Create a new Service Desk project
      2. Remove all request types from the project
      3. Access the customer portal for that project

      Expected Results

      An empty portal will be displayed

      Actual Results

      "Contact us about" option is shown and it is not clickable

      Notes

      As some portals are used as a knowledge base repository where no ticket creation is required, the "Contact us about" option is giving a false impression where requests can be created.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Assignee:
              Vera (Inactive)
              Reporter:
              Nabil
              Votes:
              1 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: