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Type: Suggestion
Resolution: Timed out
Component/s: None
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0
Support reference count:
1
Feedback Policy:

Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

Description

Atlassian Update - October 2023

Hi Everyone,

Thank you for previously raising this feature request and bringing it to our attention.

Within our company roadmap and work capacity, we try to address or review each feature request but admit that not each one will be implemented. To continue the culture of being honest and open, we are closing this ticket to focus on our upcoming roadmap for all Jira Service Management Cloud users. You can visit Atlassian Cloud Roadmap to learn more about what was recently released and the upcoming roadmap.

Thank you again for providing valuable feedback to our team!

Charles Trilha

Problem Definition

Currently, the widget is tied to a single project only hence customers would not be able to navigate freely in the widget unlike the navigation in the Customer Portal.

Why this is important

This allows customer to efficiently navigate to raise a request or search for KB articles in multiple project from the site the widget is embedded.

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People

Assignee:: Unassigned

Reporter:: Nabil

Votes:: 7 Vote for this issue

Watchers:: 6 Start watching this issue

Dates

Created:: 14/Jan/2019 1:05 PM

Updated:: 27/Oct/2023 5:22 PM

Resolved:: 27/Oct/2023 5:22 PM

Allow to navigate to multiple projects within the embeddable widget