Will you please consider the allowing the ability for Project Admins to modify the State Date and Time of a ticket after it has already been started?  The SLA would also need to reset based on the new State Date and Time. 

It looks like I could change the Start Date and Time with an import (assumption) overwrite, but that is not a feasible solution long-term. 

I created this community inquiry ticket as well: https://community.atlassian.com/t5/Jira-Service-Desk-questions/Can-the-Create-Date-and-Time-be-manually-edited-on-a-ticket-for/qaq-p/967832?utm_source=atlcomm&utm_medium=email&utm_campaign=mentions_answer&utm_content=topic#U969391