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  1. Jira Service Management Cloud
  2. JSDCLOUD-7869

Allow pre-filled values in service desk via GET variables

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      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for your feedback on this feature.

      We are marking this issue as closed because it is a duplicate of https://jira.atlassian.com/browse/JSDCLOUD-6239 which has received more traction. We suggest voting and watching the ticket there as the source of truth.

      Thank you again for your feedback!

      Anchal Chopra
      Jira Service Management Cloud team

      I would like to be able to embed Jira Service desk in my software and have customer information pre-filled based on their credentials in my software if they go to submit a support request.

              Unassigned Unassigned
              282dafb7b292 Raymond Hawkins
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