Ability to use Group email for email request

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      Problem Definition

      Currently, email Group is not an actual email account and cannot be configured to be used for an email request.

      Suggested Solution

      Add the ability to configure email request using email Groups

      Why this is important

      Support implementations before using Jira Service Desk are already using email Groups as the email to retrieve support cases. This limitation would require a new email account as email Groups is not currently supported.

            Assignee:
            Unassigned
            Reporter:
            Nabil
            Votes:
            245 Vote for this issue
            Watchers:
            143 Start watching this issue

              Created:
              Updated: