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Suggestion
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Resolution: Won't Fix
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1
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Problem Definition
- It's not clear in the Project settings > Customer notifications page that the "From:" email address is changed on the Project settings > Customer notifications page
Suggested Solution
* Add to the messaging on the Project settings > Customer notifications page to include something that reads like:
You can allow Jira to send notifications from a custom email address here: [Notifications|<notification_scheme_url>]
....or similar
Why this is important
- Allows us to provide more clarity on where customers can change the "From:" address on a customer(and also agent)notification
Workaround
Messaging is currently:
Use this page to customize notifications that you send to customers about their requests and accounts. To customize the notifications that go to agents and admins, head to the [Jira notification scheme|<notification_scheme_url>]