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  1. Jira Service Management Cloud
  2. JSDCLOUD-660

Add Transition screens

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      It would be great to have Transition screens using JIRA Service Desk as we have in JIRA.

            [JSDCLOUD-660] Add Transition screens

            Constance Hua (Private) added a comment -

            add-on does not exist for cloud, please re-open suggestion

            Constance Hua (Private) added a comment - add-on does not exist for cloud, please re-open suggestion

            Daniel Bajrak added a comment -

            You can add screen to transition using Service Pack for Jira Service Desk.

            https://intenso.atlassian.net/wiki/display/SPFJSD/Workflow+actions

            Daniel Bajrak added a comment - You can add screen to transition using Service Pack for Jira Service Desk . https://intenso.atlassian.net/wiki/display/SPFJSD/Workflow+actions

            Ryan Knight added a comment -

            I was using https://support.atlassian.com and I had resolved an issue and wanted to make a comment when doing so but of course couldn't. This was an inconvenience so I added my comment after the fact which in turn opened the issue and changed the status to Atlassian Investigating which isn't really what i wanted to do. So I added "It might be nice if when marking an issue resolved you could add a comment just like within Jira itself" and that led me here thanks to the wonderful Support team

            Ryan Knight added a comment - I was using https://support.atlassian.com and I had resolved an issue and wanted to make a comment when doing so but of course couldn't. This was an inconvenience so I added my comment after the fact which in turn opened the issue and changed the status to Atlassian Investigating which isn't really what i wanted to do. So I added "It might be nice if when marking an issue resolved you could add a comment just like within Jira itself" and that led me here thanks to the wonderful Support team

              Unassigned Unassigned
              malmeida Marcus Silveira
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                Created:
                Updated:
                Resolved: