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  1. Jira Service Management Cloud
  2. JSDCLOUD-6583

Give Feedback button is not populating the drop-down in the customer portal

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    Description

      Summary

      The Give Feedback popup is not populating the "I'm giving feedback mainly around" field drop-down while giving a feedback through the portal.

      Environment

      View and customize the help center.

      Steps to reproduce

      1. Go to the project settings;
      2. Visit the portal settings;
      3. Click on View and customize;
      4. Click on Give Feedback;

      Expected results

      The drop-down should be populated with some values.

      Actual result

      The drop-down is not populated and the feedback cannot be submitted.

      Workaround

      Give the feedback though Jira and not portal.

      1. Click on the profile picture;
      2. Then Give Feedback.

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              Unassigned Unassigned
              esantos@atlassian.com Eduardo Santos
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              Dates

                Created:
                Updated:
                Resolved: