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  1. Jira Service Management Cloud
  2. JSDCLOUD-645

Allow addition of static links in Request Types

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      I know that a lot of people have mentioned either allowing multiple projects per service desk.

      As a cheap, relatively easy fix, could we add a static link feature to the 'Request Types' in the Customer Portal?

      Example:
      Technical Desk

      • Server Support
      • Program Support
      • Bug Report
      • Sales Support (This could be a hyperlink to one of our other Service Desks)

      I think this is a relatively quick work around that would allow customers to seamlessly integrate Service Desks. Also it would allow direct links to other areas if necessary.

              d0d1ba410583 Sushant Koshy
              b3ef4e65126a RobertH
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                Created:
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