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  1. Jira Service Management Cloud
  2. JSDCLOUD-6444

Calendar field does not scale and keyboard pops on smartphone browser

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      Summary

      The calendar field does not scale on the smartphone screen size on the new view of help center.
      The keyboard pops when selecting a calendar field.

      Environment

      • New help center view on the mobile browser;
      • Google Chrome browser.
      • Screen size 4.7 inches and below.

      Steps to reproduce

      1. Enable the new help center view;
      2. Add a calendar field to the request type;
      3. Access it using a mobile browser, with a smartphone with a screen size of 4.7 or below.

      Expected results

      The calendar should scale with the smartphone screen size and the keyboard should not pop too.
      E.g. Screen Size 5.5 inches:

      Actual result

      The calendar does not scale and some dates are not selectable.
      E.g. Screen Size 4.7 inches (September 25th):

      Workaround

      Use the portal on a desktop browser.

        1. WhatsApp Image 2018-09-12 at 18.24.22.jpeg
          43 kB
          Eduardo Santos
        2. 20180912_143953000_iOS.png
          243 kB
          Eduardo Santos
        3. Screen Shot 2018-09-18 at 11.20.26 AM.png
          120 kB
          Duy Nguyen JSM

              Unassigned Unassigned
              esantos@atlassian.com Eduardo Santos (Inactive)
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                Created:
                Updated:
                Resolved: