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  1. Jira Service Management Cloud
  2. JSDCLOUD-6340

Increase character limit for the description field at the new Help Center

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      Problem Definition

      The new service desk help center has a limit of 1200 characters for the description field while the old version of the portal did not imply such a constraint.

      Suggested Solution

      Either remove the character limit as it works in the old portal or give the administrators the option to change the character limit for the description field.

              d0d1ba410583 Sushant Koshy
              akasper André K. (Inactive)
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