Customer invitation dialog text incorrectly suggests existing customers will receive invitation emails.

Summary

1. When an existing customer account is added to a new Service Desk project, they do not receive an invite although when adding them to a project, even though the text clearly states Customers will receive an invitation email. Go to customer notifications to view or customize the invitation email.
2. Exisiting Customers to a project in ( Project settings > customers page ) when added to an organization ( Project settings > Customers > Organization ) , also shows a pop-up message " They will receive an email invitation shortly and their details will be visible in the table soon )  

Steps to Reproduce

1. Make sure the customer notification for Customer invited is enabled.
2. navigate to Project > Customer.
3. Click on Add customers, add an existing customer account to the project customer list.

Expected Results

The customer receives an invite.

Actual Results

The customer does not receives an invite.

Notes

Jira/Confluence licensed users are also affected when they are added as customers to a new Service Desk project.

Workaround

The article Customer is not receiving invitation emails when invited to a Service Management project may offer some workarounds for some scenarios.