Mail Handler don't accept special characters on local-part of email address

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      Summary

      When you send an email message to JIRA Service Desk with an email address that contains special characters on the local-part, it is rejected.

      Steps to Reproduce

      1. Create an email address on a provider that allows special characters on the local-part on the email address
      2. Send a message to JIRA Service Desk mail handler

      Expected Results

      Message is accepted and processed accordingly

      Actual Results

      Message is rejected with the error:

      email : You must specify a valid email address.	
      

        1. image-2025-08-08-04-04-57-441.png
          459 kB
          GAGANDEEP SINGH BUDHIRAJA
        2. Screen Shot 2018-07-27 at 10.04.59 am.png
          68 kB
          Adam Lang
        3. Screen Shot 2018-07-27 at 10.21.06 am.png
          138 kB
          Adam Lang

            Assignee:
            Unassigned
            Reporter:
            Rodrigo Baldasso
            Votes:
            11 Vote for this issue
            Watchers:
            19 Start watching this issue

              Created:
              Updated: