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  1. Jira Service Management Cloud
  2. JSDCLOUD-6270

Page tree macro links on KB pages should send the user to KB pages

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for previously raising this feature request and bringing it to our attention.

      Within our company roadmap and work capacity, we try to address or review each feature request but admit that not each one will be implemented. To continue the culture of being honest and open, we are closing this ticket to focus on our upcoming roadmap for all Jira Service Management Cloud users. You can visit Atlassian Cloud Roadmap to learn more about what was recently released and the upcoming roadmap.

      Thank you again for providing valuable feedback to our team!

      Lucas Silva
      Jira Service Management Cloud team

      At this moment, if I click on any page tree macro links, or on a link in a page through the service desk knowledge base, instead of opening the page still on the service desk, it redirects the user to Confluence.

      Customers should not be redirected to the instance's Confluence.

              Unassigned Unassigned
              ggattino Gustavo Gattino (Inactive)
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