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  1. Jira Service Management Cloud
  2. JSDCLOUD-6262

Allow to export SLA configuration and import it to a different project

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • SLA
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      Problem Definition

      Currently, there's no option for administrator to export SLA configuration data including the goals settings if they would like to have the same configuration for other projects. The administrator need to copy is manually.

      Suggested Solution

      Provide option to export the SLA configuration data and import it to a different project.

      Why this is important

      It's easier for the administrator to use the same configuration for a different project.

      Workaround

      Copy the configuration manually.

            7ad1551c39c0 Benjamin Paton
            nroslan Atiqah Roslan
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            93 Vote for this issue
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            53 Start watching this issue

              Created:
              Updated: