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  1. Jira Service Management Cloud
  2. JSDCLOUD-600

Request for instructions on how to set the notification settings in documentation

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      There's no clear How-to instructions for customers to enable or disable the Notification settings in JIRA Service Desks .

      It would be ideal to add the instructions in the documentation so customer could refer to the steps on performing such action.

      Administration >> Add-ons >> JIRA Service Desk >> Configuration

            [JSDCLOUD-600] Request for instructions on how to set the notification settings in documentation

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3443804 ] New: JAC Suggestion Workflow 3 [ 3696992 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2318204 ] New: JAC Suggestion Workflow [ 3443804 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2050374 ] New: JSD Suggestion Workflow - TEMP [ 2318204 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2046177 ] New: JSD Suggestion Workflow [ 2050374 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1873912 ] New: JSD Suggestion Workflow - TEMP [ 2046177 ]
            jonah (Inactive) made changes -
            Description Original: There's no clear How-to instructions for customers to enable or disable the [Notification settings in JIRA Service Desks |https://confluence.atlassian.com/display/SERVICEDESK/Setting+up+request+types#Settinguprequesttypes-Hownotificationsworkforaservicedeskproject-versions1.2.6andlater].

            It would be ideal to add the instructions in the documentation so customer could refer to the steps on performing such action.
            {code}
            Administration >> Add-ons >> JIRA Service Desk >> Configuration
            {code}             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Cloud*. Using *JIRA Service Desk Server*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDSERVER-600].
              {panel}

            There's no clear How-to instructions for customers to enable or disable the [Notification settings in JIRA Service Desks |https://confluence.atlassian.com/display/SERVICEDESK/Setting+up+request+types#Settinguprequesttypes-Hownotificationsworkforaservicedeskproject-versions1.2.6andlater].

            It would be ideal to add the instructions in the documentation so customer could refer to the steps on performing such action.
            {code}
            Administration >> Add-ons >> JIRA Service Desk >> Configuration
            {code}
            jonah (Inactive) made changes -
            Link New: This issue is related to JSDSERVER-600 [ JSDSERVER-600 ]
            vkharisma made changes -
            Project Import New: Sun Apr 02 00:24:18 UTC 2017 [ 1491092658763 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 693755 ] New: JSD Suggestion Workflow [ 1280332 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Sarah Karp made changes -
            Sprint Original: Sprint 1 [ 4464 ]

              jalbion Janet Albion (Inactive)
              yen@atlassian.com TeckEn (Inactive)
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              1 Vote for this issue
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              3 Start watching this issue

                Created:
                Updated:
                Resolved: