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  1. Jira Service Management Cloud
  2. JSDCLOUD-5974

Browse request type functionality for JSD widget

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • Widget
    • None
    • 79
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      Currently the widget allow users to search for the right request types and knowledge base articles, however there is no way for the customer to actually browse through all the available request type to raise the request. 

            [JSDCLOUD-5974] Browse request type functionality for JSD widget

            Vicky Liesens added a comment -

            Maybe not all the request types but I should be possible to select a few request types that you want to show in your widget (for example based on a widget group, cfr portal group)

            Vicky Liesens added a comment - Maybe not all the request types but I should be possible to select a few request types that you want to show in your widget (for example based on a widget group, cfr portal group)

            Robert Bakker added a comment -

            +1

            Robert Bakker added a comment - +1

            SCHEER Rémi added a comment -

            +1

            SCHEER Rémi added a comment - +1

            Bo Starke added a comment -

            +1. need to show all request types

            Bo Starke added a comment - +1. need to show all request types

            Dmitriy Yankowoy added a comment -

            +1

            Dmitriy Yankowoy added a comment - +1

            sam added a comment -

            Would really like to see this one implemented 

            sam added a comment - Would really like to see this one implemented 

            Haley Harelson added a comment -

            +1

            Haley Harelson added a comment - +1

            Willard Hagen added a comment -

            I would like to have this ability in the widget. I would like more than one default request type available.

            Willard Hagen added a comment - I would like to have this ability in the widget. I would like more than one default request type available.

            matthias.jehle added a comment -

            We have created a form which should show for all request types but it only works in the protal, not in the widget.

            matthias.jehle added a comment - We have created a form which should show for all request types but it only works in the protal, not in the widget.

            Michelle White added a comment -

            Would like to have the ability to add field hints in the search box for the widget.  Thx, -M 

            Michelle White added a comment - Would like to have the ability to add field hints in the search box for the widget.  Thx, -M 

              59c735ccc3fd Ewin Davis K (Inactive)
              vwong@atlassian.com vwong
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                Created:
                Updated: